Skip to content

Foreclosure Consultants in Kings County, NY

Menu
  • Foreclosure Consultants in Kings County
  • Conflict Resolution
  • Negotiation Skills
  • Examples
  • About Us
  • Contact
Menu

The Art of Ask Questions Effectively

Posted on September 25, 2020September 25, 2020 by James Weller
Spread the love

As a volunteer mediator at CCR, you are aware that the objective of facilitative mediation isn’t to come to an arrangement, however, to have a successful dialog. There is hope that the mediation procedure will create an arrangement, but that result is held lightly during the mediation. If an effective conversation is your target, then your queries should efficiently evoke a significant exchange between the parties.  However, how can you ask effective questions?

Open-ended = open up

If you’d like a person to be open about their ideas or opinions, ask an open-ended query. An open-ended question is a question that elicits a story response instead of a straightforward yes/no response. It invites someone to respond with a narrative.

An effective mediator actively listens to the answer

If you’re doing your work as a mediator, you are going to spend the majority of your time listening and only a small number of it speaking.  To successfully listen, you have to actively listen.

  • Staying present while the individual is talking. Focusing on what the individual is saying instead of concentrating on what you will say next (or even the conversation you’ve had at breakfast, or your grocery list).  This is more difficult than it sounds and requires practice.
  • Maintaining eye contact with the individual who is talking.  Eye contact can do wonders toward focusing your attention in addition to showing the person that you are actually listening to them.
  • Summarizing to verify and clarify your understanding before moving on to another question.  Summarizing ensures your next question is on stage since it contrasts with what has already been said.

Curiosity is good

It is said that curiosity killed the cat, but not for the mediator.  Follow your interest. This flows naturally out of involved listening.  In case you’re paying careful consideration, you may typically have queries based on what you have heard.  Pay attention to all those questions and go ahead verbalize them.  And keep in mind, there aren’t any stupid questions in mediation.  

You can lead a horse to water…

Avoid leading questions that suggest the response in the question.  In fact, these are not questions but statements disguised as a query.  A good example of a leading question may be, “You reside on Lake St, right?”  Rather than this query, “Where are you reside?”  Notice that questions of this type are also frequently closed-ended questions that don’t encourage elaboration.  

Takeaway

Bear in mind, your principal job is to get space for a productive dialog involving the parties to this conflict.  Your main tool for doing so is powerful questions.  Keep those queries, actively listen, follow your curiosity, and do not lead with your questions. Doing this will make sure that even if the parties don’t arrive in a resolution, they’ve had a favorable experience.

Leave a Reply Cancel reply

You must be logged in to post a comment.

James Weller

James Weller

Almost 10 years of legislative experience as a Chief Legal Advisor and Corporate Secretary. Before joining the state, I was an attorney with a major law firm in New York. I work on several advisory panels and boards of directors, I also have written several books and advice different corporations and law firms. I am currently a senior legal adviser.Read more...

Recent Posts

  • Best Tips to Find the Best Tax Preparer Near You
  • Electric Bike Laws in NYC | When Can You Ride E-bike?
  • Where Can I Sell My Broken MacBook Pro
  • How to Find an Employee with Strong Conflict Resolution Skills: Tips for HRs
  • No Fear: Or How to Gain Your Courage in the Face of the Conflict

CONFLICT TYPES

Workplace conflict

  • How to Find an Employee with Strong Conflict Resolution Skills: Tips for HRs
  • The Art of Ask Questions Effectively
  • Emotional Contagion – the Blessing and the Curse for a Mediator
  • Impersonal Mediation: How to remain objective
  • Social skills as a crucial point for a succesful career
  • 14 Tips on how to manage conflicts effectively, and keep the relationship healthy
  • Tips to help you in reigning your emotions with anger art management strategy.
  • Conflict resolution scenarios in the workplace or how to solve the most common conflicts
  • 5 Ways of Managing Workplace Conflict

Interpersonal Conflict

  • Electric Bike Laws in NYC | When Can You Ride E-bike?
  • No Fear: Or How to Gain Your Courage in the Face of the Conflict
  • Emotional Contagion – the Blessing and the Curse for a Mediator
  • Impersonal Mediation: How to remain objective
  • How to Settle a Conflict in Your Office and do not Go crazy
  • 14 Tips on how to manage conflicts effectively, and keep the relationship healthy
  • Basic conflict resolution styles
  • What is a way to define agreement (and what to do if you cannot)

Our Partners

Sexual Harassment Lawyer NYC

Disclaimer: This site is for informational purposes only. The hiring of a lawyer is an important decision which shouldn't be based solely upon advertisements. Materials on the web site don't, and are not intended to, constitute legal advice. Neither transmission nor receipt of these materials will create an attorney-client relationship between the sender and receiver. Users are advised not to take, or refrain from taking, any action based upon materials in this Site without consulting legal counsel.

© 2023 Foreclosure Consultants in Kings County, NY | Cookies Policy | Privacy Policy