The Conflict Resolution Center offers conflict resolution, communication, and mediation skills training and workshops for individuals, businesses, and Virginia Supreme Court-certified mediators. Listed below are descriptions for courses currently offered at CRC which can be schedule at your convenience.
For information about Virginia Supreme Court Certification for mediators please click HERE
Need a personalized class for your business or organization? We can design one just for you. Customized training is available. Call us today to discuss specialized training for your business or organization
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Learn basic conflict resolution principles and skills and gain a better understanding of how you and those around you respond to conflict in this introductory course.
Become a Better Listener
This workshop teaches techniques for listening as a means to connect and understand your co-workers, employees, and family and friends.
Develop a sure-fire technique to articulate your wants and needs in a respectful and clear manner instead of simply giving in or being perceived as aggressive.
Dealing with Difficult People
This workshop gives you additional communication and coping skills to deal with those difficult customers, employees, family members, and neighbors, by allowing you to remain calm, diffuse anger, and deal with strong personalities.
Mediation and Conflict Resolution Skills
This training covers the basic principles of conflict resolution, the mediation process, communication skills, and issues faced by mediators. It includes role plays and practice activities applicable to real life situations including neighborhood disputes, workplace conflict, and issues that may be seen in General District Court cases. Approved by Supreme Court of Virginia - Pending 20.0 credit hours including (1.0) credit hours for Ethics by MCLE Board - Pending 21 hours (General) for PHR, SPHR and GPHR. Training is being held April 3-5, 2014.
Managing Conflict, Teams, and Agreements
Learn how to identify and change the unspoken agreements in interpersonal relationships that are creating behaviors and patterns which negatively affect your life at home or at the office.
Introduction to Restorative Justice
Learn about the philosophy and practice of Restorative Justice and how it is being used in your community. Participants will also learn how to become involved in our Restorative Justice Program as a Community Representative.
REGISTRATION and PAYMENTS
ALL registrations, except for For Kids' Sake registrations, must be completed using the online registration form found HEREor by calling (540) 342-2063. For Kids' Sake registrations must be made on the For Kids' Sake page.
Payments can be processed ONLINE by following directions after you have completed the registration form, over the TELEPHONE by calling (540) 342-2063, or MAILED (Money orders or business checks only) to:
Conflict Resolution Center 4504 Starkey Road Suite 120 Roanoke, Virginia 24018