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Training & Events

The Conflict Resolution Center offers mediation training and workshops for individuals, businesses, and Virginia Supreme Court-certified mediators as well as a variety of trainings on healthy communication.  Listed below are descriptions for courses currently offered at CRC.  Registration fees can be found by following the link to the online registration page at the bottom of the page.

For information about Virginia Supreme Court Certification for mediators please click HERE

Need a personalized class for your business or organization? We can design one just for you. Contact Eddy Smart, Interim Executive Director, at 540-342-2063 X 303 to discuss your individual needs. Customized training is available for groups of 10 or more.  Call us today to discuss specialized training for your business or organization

Upcoming Trainings and Workshops

CLICK HERE for a printer-friendly, PDF document and training schedule.

 

Introduction to Conflict Resolution 1:00pm - 5:00 pm ($50)
September 8th, December 2nd
This 4-hour course covers the basic principles of conflict resolution including: conflict styles, conflict theory, and communication skills. It is helpful for anyone who is interested in learning to handle conflict in a more productive way. This course teaches life skills that are essential in working with people in any and every capacity.

Assertive Communication 5:00 pm—7:00 pm ($50)
September 15th
How to speak up, ask for what you want, and change your life. Do you let others get their way because you are reluctant to speak up? Do you speak up too quickly and end up being accused of being aggressive? This workshop will help you develop a sure-fire technique to ask for what you want in a respectful and clear manner.  Basic

Mediation and Conflict Resolution Skills*** 8:30 am - 5:30 pm
September 30, October 1, and 2.
This training covers the basic principles of conflict resolution, the mediation process, communication skills, and issues faced by mediators. It includes role plays and practice activities applicable to real life situations including neighborhood disputes, workplace conflict, and issues that may be seen in General District Court cases. This course has been certified by the Supreme Court of Virginia, Office of Dispute Resolution; offers 20.0 credit hours including 1.0 credit hours of ethics by the Virginia MCLE Board; and has previously been approved for 20.75 hours of General recertification credit toward PHR, SPHR and GPHR through the HRCI. (***20% Early Bird Discount when registered 14 days prior to seminar date)

Introduction to Conflict Coaching 5:00pm-7:00pm ($50)
October 5th
Conflict Coaching is a one-on-one, forward looking, supportive process intended to help the client be more effective in handling conflict in their lives. This introductory workshop will provide an overview of conflict coaching and present information about the differences between coaching and the fields of counseling, mediation, mentoring, and supervision.

Managing Conflict, Teams, and Agreements 10:00 am—12:00 pm ($50)
October 20th
This workshop will explore ways to limit or prevent unintended negative outcomes by handling conflict in a more productive and courageous way. It will also assist you in finding the skill and courage to handle interpersonal conflict in teams including managing unspoken agreements assertively.

Become a Better Listener 5:00 pm—7:00 pm ($50)
November 3rd
When people feel "heard", they often relax their defensive positions and are more open to the intervention. This workshop teaches techniques for listening as a means to connect and understand your co-workers, employees and supervisors.

The "Normalness" of Bias 5:30 pm- 7:00pm ($50)
November 15th

A nonthreatening workshop that brings the humanness of bias to light and challenges participants to act on learning in a manner that allows them to better relate to others in virtually any setting.

This is Your Brain on Conflict 10:00 am- 12:00pm ($50)
December 8th
How to deal with emotionally upset people. This workshop uses some basic principles of neuropsychology to present a model for understanding the behaviors of people who are emotionally upset.

Other Trainings and Events

What is TimeBanking? 5:30 pm—7:00 pm (FREE)
Please call for our next workshop date.
A Timebank is a community of people who support each other. Members spend an hour doing something for another member to earn a time dollar. Then members spend that time dollar by having other members provide an hour of service for them. Its simple, one hour equals one hour, yet it builds the community by creating new relationships and meeting unmet needs. More information available at www.rvtimebank.org.  


What is Restorative Justice 5:30 pm—7:00 pm (FREE)

Please call for our next workshop date.
Restorative Justice is a process for repairing the harm created by wrongdoing and encouraging positive future behavior that is now being offered to juveniles in the Roanoke Valley. Find out more about this innovative program during this informal, informational workshop designed for public servants and those interested in volunteering or simply learning about the Restorative Justice approach to addressing wrongdoing.

Mediator Peer Consultation (FREE)

Times and Dates Vary

This innovative program will encourage mediators to think about their experiences and search for a deeper understanding of what occurred and why. Participants will break into small groups, and a facilitator will focus discussion on “critical moments” shared by volunteers. MPC is an opportunity to learn from others in the field and sharpen effectiveness of mediation strategies and techniques.

     

Family Mediation Skills*** 8:30 am - 5:30 pm (See Registration Page for Price)
Spring 2010

Family Mediation training is an experiential training covering principles of conflict resolution, communication skills, and the complex issues related to mediating emotionally sensitive family disputes. This training includes role plays and practice activities applicable to real life situations in Juvenile and Domestic Relations District Court cases. This training is designed for those who have completed the 20-hour Basic Mediation Training. The Family Mediation Skills Training has been certified by the Supreme Court of Virginia, Office of Dispute Resolution.

 

Screening for Domestic Violence*** 8:30 am - 5:30 pm  (See Registration Page for Price)
Spring 2010

This workshop examines the impact of domestic violence on the mediation process. Participants will learn how to identify a history of domestic violence, how to recognize behaviors incompatible with  mediation, and how to address the repercussions of terminating or continuing in mediation.  Completion of Basic Mediation Training and Family Mediation Training is recommended. This training has been certified by the Supreme Court of Virginia, Office of Dispute Resolution. (***20% Early Bird Discount Available when registered 14 days prior to seminar date)


FEES & REGISTRATION

TO REGISTER AND PAY ONLINE, CLICK HERE

To register by mail: Please print out and submit the Training Registration Form for any of the mediation trainings or workshops listed above.  When mailing your registration please include a money order or company check made payable to Conflict Resolution Center. Personal checks are not accepted. Mail registration and payments to:

Conflict Resolution Center
4504 Starkey Road
Suite 120
Roanoke VA  24018

 


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